Conditions for Return

  • The item must be unused, unworn, and in its original condition.

  • All tags, original packaging, and accessories must be intact.

  • Returns must be initiated within 1 day of receiving the order.

  • Returns are accepted only for defective, faulty, or incorrect products.

  • The product must be returned to ShoesEar for inspection and approval before any refund is processed.

Exclusions

  • Discounted / Sale items are not eligible for return or refund.

  • Used, worn, damaged, or altered items are not eligible for return.

  • Returns due to change of mind are not accepted.

  • If the correct size was delivered but does not fit, it will not be considered a defect.

  • If the parcel was allowed to be opened before acceptance, the customer will not be eligible for a return, refund, or claim.